Privacy Policy

Pitch Village Limited
Privacy Policy
(Updated 11th Dec 2015)
Effective as of the date shown above
Pitch Village Limited (“Pitch Village”, “we”, “us” or “our”) respects the privacy of every
individual who visits this www.pitchvillage.co.uk and http://www.pitchvillage.com website
(the “Site”).
This Privacy Policy governs the way in which we use and disclose any personal information
(the “Personal Information” that you provide to us whilst visiting the Site. Personal
Information includes any information that identifies you or another individual personally,
such as your name, address or email address.
If you have questions or concerns regarding this statement, you should first contact us at
info@pitchvillage.com
Our use of your Personal Information
If you fill out a booking form on our site, we request certain personally identifiable
information from you on our booking form. You must provide contact information such as
name, email, and address. We use this information for billing purposes and to complete your
booking. If we have trouble processing an order, we will use this information to contact you.
In addition, we use the Personal Information we collect from you and other visitors to the
Site in the following ways:
• To develop and improve the services we offer to you;
• To contact you by post, email and SMS to inform you about any of our services that we
think may be of interest to you and generally to track the popularity of our marketing
activities;
• For Site administration and development (including enabling us to respond to any
comments on the Site or feedback you may give us).
• To send you newsletters and promotional communications.
If you wish to subscribe to our newsletter(s), we will use your name and email address to
send the newsletter to you. Out of respect for your privacy, we provide you a way to
unsubscribe.
If you no longer wish to receive our newsletter and promotional communications, you may
opt-out of receiving them by following the instructions included in each newsletter or
communication or by emailing us at info@pitchvillage.com.
We offer an opportunity to opt-out of our newsletter in the newsletter itself, or you may
contact by emailing us at info@pitchvillage.com or writing to us at Pitch Village Ltd, 51
Broadloan, Renfrew, PA4 0SB.
If your personally identifiable information changes, or if you no longer desire our service, you
may correct, update, delete or deactivate it by emailing our Customer Support at
info@pitchvillage.com or by contacting us by telephone or postal mail at the contact
information listed on our website.
We may also use and disclose information in aggregate (so that no individuals are identified)
for marketing and strategic development purposes.
Security
We follow generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it. No method of
transmission over the Internet, or method of electronic storage, is 100% secure, however.
Therefore, while we strive to use commercially acceptable means to protect your personal
information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can send email us at
info@pitchvillage.com
Disclosures
Business Transitions: In the event Pitch Village Ltd goes through a business transition, such
as a merger, acquisition by another company, or sale of all or a portion of its assets, your
personally identifiable information will likely be among the assets transferred. You will be
notified either via or through a prominent notice on our website for 30 days of any such
change in ownership or control of your personal information.
We reserve the right to disclose your personally identifiable information as required by law
and when we believe that disclosure is necessary to protect our rights and/or comply with a
judicial proceeding, court order, or legal process served on our website.
Hyperlinks to other websites
This Site contains hyperlinks to sites owned and operated by third parties. These websites
have their own privacy policies and we urge you to review them. They will govern the use of
Personal Information you submit whilst visiting these websites. Pitch Village Ltd does not
accept any responsibility or liability for the privacy practices of such third party websites and
your use of such websites is at your own risk.
Analytics
We study visitor trends since we are interested in the successful dissemination of
information through the Site. Our server creates log files of information such as the Internet
Protocol (IP) address from your network, what pages were explored and the length of your
visit. Analysis software is used to generate reports, which helps us to learn more about how
we can enhance your experience with the Site. This information is not used to develop a
personal profile of you. The log files are regularly purged.
An IP address is a number designated for your computer by your Internet service provider to
provide access to the Internet. Generally, an IP address will change every time your
computer connects to the Internet. However, if you have a broadband connection, it is
possible that the IP address that we may gather may contain information that may be
deemed identifiable. This could occur due to the fact that by using certain broadband
connections, your IP address would not change and could be associated with your personal
computer. We may use your IP address to gather aggregate information on use. But we will
only be able to identify you individually if we have the means of linking the IP address to you
as a particular user. This usually requires access to additional information, which we do not
seek.
Right to see your Personal Information
You have the right to request a copy of the Personal Information that Pitch Village Ltd holds
on you and to have any errors in that information corrected.
Please address your request to our customer service team at info@pitchvillage.com. We will
use reasonable efforts to supply, correct or delete Personal Information about you on our
files.
Changes to this Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy
statement, the home page, and other places we deem appropriate so that you are aware of
what information we collect, how we use it, and under what circumstances, if any, we
disclose it.
We reserve the right to modify this privacy statement at any time, so please review it
frequently. If we make material changes to this policy, we will notify you here, by email, or by
means of a notice on our home page. If you have any queries about this Privacy Policy
please email info@pitchvillage.com

Pitch Village
07730 175788
info@pitchvillage.com

Pitch Village are proud to work with Toilet Twinning. Twinning each of our festival toilets with sanitation facilities in communities that need them the most.

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